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Frequently Asked Questions
CHOOSING A TRP
What trip style is right for me?
Our "styles" of travel help you select the best adventure for you. Budget, comfort and In Style.
Are trips physically demanding?
All our tours are active adventures. Ideal for those who can walk 5-6km a day over often rocky ground.
Some are more demanding than others so please check the booking info.
Am I suited for the tours?
We have tours, activities and packages for both domestic and international travellers in Australia. As long as you have a sense of adventure you will be welcome on tour.
What do I do if I need help with my booking?
You can contact us anytime via email [email protected] We can aissit with planning a tailor made package and give you our first hand advice on the best tours to your travel dreams a reality.
What are your terms and conditions?
Click here to read Real Aussie Adventures Terms and Conditions which are agreed to upon booking.
BOOKING THROUGH THE WEBSITE
How do I place an Order?
Check on each tour page for live availability. Or complete the enquiry form and we will get back to you with a personalised travel plan.
How Can I Cancel Or Change My Order?
Please contact us - for further information with respect to cancellation queries or for full details please refer to our Terms and Conditions.
Do I need an account to place an order?
When you book on the website you will be given an account. You can log in here to view your tickets.
I’ve paid for my booking. Do I need to do anything?
No, you don’t need to do anything. We'll need to check with our partner company to make sure your selection is still available. We then email you your confirmation and travel tickets.
How do i know if my booking was cancelled or declined?
Because this booking is facilitated by a partner tour company, the tour may be overbooked. If that's the case, the partner notifies us. Next, we email. you to let you know and offer alternatives. If nothing suits we will refund you and cancel your booking.
Why and how long do I need to wait for my booking to be confirmed?
We'll need to check with our partner company to make sure your selection is still available. We do our best to let you know within 24 hours via email. Please check your spam/junk mail folders in case this email is there by mistake.